Customer Services
FAQs
Here are some of our most frequently asked questions.
I don't have a company. How can I order your products?
Mercer Agencies Ltd is a trade-only platform, we do not sell to the general public, only to businesses.
How do I view prices?
Mercer Agencies Ltd is a trade-only platform, we do not sell to the general public. An active trade account is required to view pricing and stock information. Once you have an active account and have signed in to our website you will be able to view product pricing.
To open an account with us, please contact our office on 028 9261 9881
Can I request a catalogue?
You can view or download our digital brochures here. To request a brochure, you can send an email to sales@merceragencies.com
Do you supply marketing materials?
Whilst we like to encourage our customers to create their own marketing materials, we can supply you with brochure images and lifestyle shots (pending approval) if you get in touch with us at sales@merceragencies.com
Do you have showrooms?
Yes. We have 2 showrooms. We have a Christmas and Garden furniture showroom in Moira, Northern Ireland and a garden furniture showroom in Coventry. You can find out more here or get in touch to arrange a visit.